Privacy Policy

Privacy Policy for Naava AI Chatbot

Last updated: 25/10/2025

Thank you for using Naava AI.
Your privacy is important to us. This policy explains how we collect, use, and protect your information when you interact with our chatbot.

1. Information We Collect

When you use the chatbot, we may collect:

  • Messages you send to the chatbot (text or audio)
    • This helps the chatbot understand your question and provide an answer.
  • Basic technical details such as:
    • Your browser type or device type
    • Approximate location (country or region)
    • Date and time of your interaction

We do not collect sensitive personal data like passwords, credit card information, or health details.

2. How We Use the Information

We use the information to:

  • Provide responses to your questions
  • Improve the chatbot’s accuracy and performance
  • Fix errors or technical issues
  • Analyze how the chatbot is used (for general statistics only)

Your data is never sold or shared for advertising purposes.

3. Data Storage and Security

  • Your messages may be temporarily stored to maintain context during a conversation.
  • All data is kept on secure servers and protected by encryption where possible.
  • We regularly update our systems to prevent unauthorized access.

If the chatbot integrates with a third-party AI model (for example, OpenAI, Ollama, or Hugging Face), your message may be sent securely to that service to generate a response.

4. Data Retention

We only keep your conversation data for as long as necessary to provide the service.
You can ask us to delete your chat history or any stored data at any time.

5. Cookies (if applicable)

If you access the chatbot on a website, we may use simple cookies or session storage to:

  • Keep your chat open while you browse
  • Remember basic preferences (like language)

You can disable cookies in your browser if you prefer.

6. Your Rights

You have the right to:

  • Ask what data we hold about you
  • Request correction or deletion of your data
  • Withdraw your consent to data use

To make a request, contact us at [info@gouganda.online]

7. Children’s Privacy

This chatbot is not designed for children under 13.
If we learn that a child’s data has been collected, we will delete it immediately.

8. Updates to This Policy

We may update this policy occasionally to reflect improvements or new laws.
The latest version will always be available on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 [info@gouganda.online]